Delete your account
You can delete your account yourself, from the web app or the mobile app, at any time. Deletion is immediate and cannot be undone.
In the app
- Web: sign in, open your profile from the avatar menu, and choose “Delete account”. You confirm by typing your e-mail address.
- Mobile: open Account from the avatar on the trips screen and choose “Delete account” at the bottom. You confirm the same way.
What is deleted
- Your account, name and profile picture, and your sign-in.
- Every photo, video and document you uploaded, in every trip.
- Your personal packing state, your device’s notification registration, and any feedback you sent us, including screenshots.
- Your poll votes and your In / Out / Maybe answers.
- Trips you own where nobody else is a member, with everything in them.
What stays, and why
- A trip you own that still has other members passes to the member who joined it first, so the group does not lose its plans.
- Expenses you paid or shared stay in each trip’s ledger under “Deleted member”, so nobody else’s balance changes. They are no longer linked to you.
- Places, itinerary items, polls, tasks and lists you added to a shared trip stay with that trip, no longer attributed to you.
- Content reports you made stay with us, no longer linked to you.
- Trip histories keep the sentence but not your name: “A former member added an expense”.
If you cannot sign in
Write to info@voyu.app from the address on your account and we will delete it for you within 30 days. How we handle your data in general is set out in the privacy policy.